CCI is your telecommunication services, consulting, and support partner. We offer comprehensive business solutions at competitive prices; all while easing the administrative burden on your company.
Your business moves fast, so you need tools that keep up. CCI’s cloud contact center is designed to create a simple and seamless experience for employees and customers — from initial deployment to day-to-day operations and beyond.
Bring your own carrier to any third-party cloud-based collaboration or conferencing platform solution, including Microsoft Teams, Genesys PureCloud, and more. CCI enables service providers to build a new unified communications (UC) by providing direct routing setup and tools for onboarding, monitoring and reporting. CCI’s service is scalable and a cost effective telephony solution.
CCI provides a world-class entirely cloud based Unified Communications Cloud Based PBX and Call Center platform capable of servicing carriers and enterprise customers 20 to 20,000 users.
Businesses use conference calls daily to meet with remote parties, both internally and outside of their company. Common applications are client meetings or sales presentations, project meetings and updates, regular team meetings, training classes and communication to employees who work in different locations. Conference calling is viewed as a primary means of cutting travel costs and allowing workers to be more productive by not having to go out-of-office for meetings.
CCI offers its customers the best on-net fiber-based offering of any telecommunications provider. From a DS1 to an OC48, CCI can provide your business with the Internet connectivity it requires, whether you are connecting locally or across the nation. Our DIA can support bandwidth intensive applications to ensure reliable, consistent network performance.
CCI’s Local Dial Tone service can connect your business to over 100 Local Class 5 switches across the United States and over 20,000 local network route miles of fiber optic cable, connecting thousands of buildings in 95 Metropolitan Statistical Areas (MSA).
CCI offers a total business solution for your Toll Free needs. Not only are we able to provision Toll Free service directly with the Carrier of your choice, CCI is also able to provide you multiple Carrier redundancy through the use of our own, in-house RespOrg.
For reliable long distance services at competitive prices, CCI offers a total business solution. Available for all your calling needs, long distance uses high-capacity fiber-optic networks to give you the best transmission quality at the best value available.
CCI’s MPLS is a highly scalable, protocol agnostic, data-carrying mechanism. In an MPLS network, data packets are assigned labels. Packet-forwarding decisions are made solely on the contents of this label, without the need to examine the packet itself. This allows one to create end-to-end circuits across any type of transport medium, using any protocol.
SD-WAN optimizes office internet for cloud applications and site-to-site VPN traffic. We do this by providing a stress-free way to utilize multiple providers to build a higher-performance connection over commodity broadband.
CCI’s Enterprise Messaging Services is a purpose-built solution that allows your business to incorporate Application-to-Person (A2P) messaging to customers. Messages are initiated from the application to communicate updates, notifications, password resets, alerts, marketing messages, appointment reminders, booking confirmations, and more.
CCI offers businesses a suite of next generation VoIP solutions. Built on a robust domestic and international network, CCI’s VoIP solution provides business with the highest levels of service at the best value.
A WAN is a telecommunication network that covers a broad area (i.e., any network that links across metropolitan, regional, or national boundaries). Business and government entities utilize WANs to relay data among employees, clients, buyers, and suppliers from various geographical locations. In essence this mode of telecommunication allows a business to effectively carry out its daily function regardless of location.
CCI provides business with a simple to use 4G LTE backup solution, so that when your primary internet goes down, you can remain connected with a 4G LTE Backup. No more lost productivity or lost sales due to internet service problems, finally simply and affordable business continuity.
CCI’s redundant network prevented a nationwide telecom outage for us. We remained up and operational and our customers never even knew the event happened.