CCI’s Enterprise Messaging Services is a purpose-built solution that allows your business to incorporate Application-to-Person (A2P) messaging to customers. Messages are initiated from the application to communicate updates, notifications, password resets, alerts, marketing messages, appointment reminders, booking confirmations, and more.
Instead of using short code, ten digit long codes (10DLC) are used to send A2P messaging traffic, reinforcing your credibility and brand by leveraging the business number that your customers are familiar with using.
With CCI messaging you can enhance customer engagement and grow your business.
With texting emerging as one of the most preferred communication channels, CCI messaging was developed so you can connect with your customers the way they want: quickly, easily, and well.
CCI Messaging gives you the ability to:
- Send and receive SMS/MMS messages quickly, reliably, and securely.
- Route your A2P and P2P messages on CCI’s proven network with complete SMSC and MMSC gateway services to ensure deliverability, reliability, and compliance.
- Enable business agility with messaging.
- Text-enable your current business numbers for sending and receiving SMS and MMS messages with no change to your communication service provider.
- Reach your customers quickly and easily with high volume SMS messages while using the familiarity and credibility of your current business number.
- Reach your customers with a comprehensive messaging solution.
Because CCI provides messaging capabilities at all three levels – the network, integration and application levels – you get end-to-end connectivity with built-in integration across the board, letting you reach your customers with a seamless messaging solution.